Nasscom is planning to set up a database of BPO employees. "It is expected to include details like police checks, photographs and biometrics like fingerprints." This may add to the security of the BPO companies to some extent but will not prevent the likes of Msource incidents.
This could reduce attrition. However, it is voluntary for employees to register on the database. Success of this database will depend on the network effects (more the percentage of employees who enroll in the database, greater its effectiveness and the pressure on the others employees to enrool themselves.
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Nasscom is thinking to set up a database of BPO employees. "It is predicted to include information equivalent police checks, photographs and statistics equivalent fingerprints." This may add to the department of the BPO companies to whatever extent but leave not prevent the likes of Msource incidents.
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pratap
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